Ticketmaster Hidden Fees Settlement

False Advertising · Class action settlement

Some proof ⏱ Due Aug 21, 2026 Closing soon

14,020 claimedReviewed Aug 3, 2026

Lawsuit

Ticketmaster agreed to a $12.5 million settlement over drip-priced service and processing fees. Claims close August 21, 2026 — closing soon.

Ticketmaster agreed to settle allegations that it advertised ticket prices without mandatory fees that were only revealed at checkout. Ticketmaster denies the allegations.

Claimants with order confirmations can recover the fees they paid, up to $250; claimants without documentation receive $5.

Eligibility

All persons in the United States who purchased a ticket on ticketmaster.com or the Ticketmaster app between January 1, 2019 and December 31, 2025 and paid a service or processing fee.

Fileby Aug 21, 2026
Admin reviewEpiq
Approvedafter Sep 30, 2026
Paid1–6 months later

Key facts

StatusClosing soon
Potential payoutRefund of service and processing fees paid, capped at $250 per claimant; $5 flat for undocumented claims.
Settlement fund$12,500,000
Proof requiredSome proof required
Claim deadlineEnds Aug 21, 2026
Exclusion / opt-out deadlineJul 31, 2026
Final approval hearingSep 30, 2026
Case nameHeckman v. Live Nation Entertainment, Inc.
Case number2:22-cv-00047
CourtU.S. District Court for the Central District of California
AdministratorEpiq Class Action & Claims Solutions

How to file

  1. Confirm you're in the class. Compare the eligibility section above with your own history — class period dates matter.
  2. Gather what's needed. Some proof required. Receipts, account emails or statements speed up approval.
  3. File before Aug 21, 2026. Owed pre-fills the administrator's form with your details and submits it; or file directly on the official settlement website.
  4. Track it. Payments usually arrive 1–6 months after the final approval hearing (Sep 30, 2026).

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Last reviewed Aug 3, 2026. Every detail on this page is checked against official settlement administrator and court sources before publication. Where those sources disagree with information shown elsewhere, the official settlement notice controls.

Owed is an independent service and is not a law firm, a court, a government agency, or the settlement administrator. Whether you qualify, and any amount or date shown, is decided by the settlement administrator and the court, not by Owed. Payment figures are estimates and can change without notice.

This page is a plain-language summary, not legal advice, and does not create an attorney-client relationship. Ticketmaster and related names are trademarks of their respective owners; Owed uses them only to identify the settlement described on this page and is not affiliated with, endorsed by, or sponsored by Ticketmaster, the court, or the settlement administrator.

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Last updated · verified against the official settlement notice

Estimated possible payout$1 to $250
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