OneTouchPoint settlement: $75 or up to $5,000, claim by Nov 16
OneTouchPoint settlement: who qualifies, the $75 no-proof payment, up to $5,000 for documented losses, and how to claim by Nov 16, 2026.
The OneTouchPoint settlement is open for claims until November 16, 2026. You can take a flat $75 with no receipts, or claim up to $5,000 for documented losses, and either way you can add two years of credit monitoring. It covers people whose information OneTouchPoint's own investigation found was impacted in its April 2022 data incident, and those people should have a postcard or email with a Claim Number and PIN. The deadline to opt out or object was October 16, 2026, so filing a claim is the step that matters now. Start on the official settlement site.
What the OneTouchPoint settlement is about
OneTouchPoint (OTP) is a Wisconsin company that prints and mails materials for health insurance carriers and medical providers, so most people in this class never dealt with it directly. OTP says it found encrypted files on its systems on April 28, 2022, and that unauthorized access to some of its servers began on April 27, 2022. It later said it could not tell which specific files the intruder viewed, and it notified people as a precaution.
Fourteen lawsuits followed and were combined in federal court in Wisconsin. The plaintiffs allege OTP failed to adequately protect the information it held. OTP denies any wrongdoing and agreed to settle to avoid the cost and risk of continuing. The case, Dusterhoft v. OneTouchPoint, Inc., No. 2025CV002181, is in Waukesha County Circuit Court in Wisconsin, where Judge J. Arthur Melvin, III is named on the filings. The court granted preliminary approval on July 16, 2026. For how breach settlements usually pay, see our data breach settlement guide.
Who qualifies for the OneTouchPoint settlement
The settlement splits people into two groups, and only one can claim money. The Monetary Settlement Class is everyone in the United States and its territories whose information OTP's investigation found was impacted in the April 2022 incident. If you are in it, the settlement administrator sent you a postcard or email with a Claim Number and PIN. The Injunctive Relief Settlement Class is people OTP warned about possible exposure but whose impact it could not confirm. They get no cash and no credit monitoring, only OTP's commitment to security improvements that last at least five years, which the agreement values at about $2 million.
Because OTP worked for health plans, news coverage of its 2022 breach notice named clients including Anthem's affiliated plans, Humana, Kaiser Permanente, Geisinger, Highmark Health, Florida Blue and UPMC Health Plan. Belonging to one of those plans does not make you a class member; the settlement notice does. Not sure which group you are in? Call the administrator at 866-996-3808 or email OTPDataIncident@noticeadministrator.com. Our guide to who is eligible for a class action settlement covers the basics.
How much the OneTouchPoint settlement pays
You pick one path: the flat $75 payment, or documented losses and lost time. Credit monitoring is available on top of either. There is no shared pot to split. The agreement sets per-person amounts and we found no total cap or pro rata cut in it, and OTP pays administration costs and the lawyers' fees separately.
You may see headlines saying "up to $5,600." That adds the three separate caps together, but the settlement agreement says anyone who elects the documented-loss benefits cannot receive more than $5,000 in total, not counting credit monitoring. Lost time pays $25 an hour for up to four hours, so three hours matches the $75 option and four hours beats it, but claim only time you really spent. Losses must be real, unreimbursed and more likely than not caused by the incident, and you are expected to have made reasonable efforts to avoid or recover them first, including using any credit monitoring or identity theft insurance you have.
| Benefit | Amount | Proof needed? |
|---|---|---|
| Alternative cash payment | $75 one time, instead of the options below | No documents; you swear OTP notified you and you were told you qualify |
| Ordinary losses | Up to $500 | Yes: third-party records such as statements or receipts for bank fees, postage or credit report fees |
| Extraordinary losses | Up to $5,000 | Yes: documents showing a real, unreimbursed loss from the incident, including professional or credit repair fees |
| Lost time | $25 per hour, up to 4 hours ($100) | No documents; a signed attestation and a short description of what you did |
| Credit monitoring | 2 years, one bureau, at least $1 million in fraud protection | No; tick the box on your claim, with either option |
How to file the OneTouchPoint settlement claim
Filing is free, and you submit it yourself. The fastest route is online through the settlement administrator, Analytics Consulting LLC. Keep your notice handy, and gather statements or receipts first if you plan to claim losses. For how these codes work in general, see claim ID vs. notice ID.
- Find your settlement postcard or email. It carries the Claim Number and PIN that the online claim form asks for.
- Type otpdataincident.com into your browser and select File Claim. That opens the administrator's claim portal, where you enter the Claim Number and PIN and agree to the terms of use.
- Choose your path: the $75 payment, or ordinary losses, extraordinary losses and lost time. Tick the credit monitoring box if you want the two years of coverage.
- For losses, add third-party documents such as bank or card statements and receipts. Notes you wrote yourself can back them up but cannot stand alone.
- Pick how you want to be paid (PayPal, Venmo, Zelle, a virtual prepaid card or a paper check), then sign and submit by November 16, 2026.
- Lost the PIN or never got a notice? Call 866-996-3808 or email OTPDataIncident@noticeadministrator.com. Once the administrator confirms you are in the monetary class, it can issue or reissue your number.
- Prefer paper? Print the claim form from the Important Case Documents page, leave the Claim Number blank if you do not have one, and mail it to OTP Data Incident Settlement, c/o Analytics Consulting LLC, PO Box 2005, Chanhassen, MN 55317-2005, postmarked by November 16, 2026. The form says you can also email a scan to the administrator.
Key dates for the OneTouchPoint settlement
These dates come from the court-authorized notice and the settlement site. The deadline to opt out or object was October 16, 2026, so for most people the claim deadline is the only live one. If you do nothing, you get no benefits and give up the right to sue OTP over the claims this settlement resolves. For a refresher, see what happens if you miss a claim deadline.
| Date | What happens |
|---|---|
| July 16, 2026 | Court grants preliminary approval |
| October 16, 2026 | Deadline to opt out or object (passed) |
| November 16, 2026 | Last day to claim online, or to mail a claim with a postmark |
| November 18, 2026, 10:00 a.m. | Final approval hearing at the Waukesha County Circuit Court; the date and time can change |
| After approval and any appeals | Payments go out; no date announced |
Is the OneTouchPoint settlement legit?
Yes. It is a court case, the notice states that a court authorized it, and the settlement site names Analytics Consulting LLC as administrator. The official address is OTPDataIncident.com, and its File Claim button opens the claim portal at dusterhoftonetouchpoint.claims-administrator.com. The class lawyers, Gary F. Lynch of Lynch Carpenter, LLP and Gary M. Klinger of Milberg, PLLC, will ask the court for up to $1,500,000 in fees and costs, which OTP pays separately from your benefits.
The paper claim form asks for your contact details, an optional Claim Number, what you are claiming and how you want to be paid. It does not ask for a Social Security number. Never pay anyone to file or to "unlock" a payment, and ignore texts pushing you to a different web address. The notice also says not to contact the court or clerk about the settlement. Our guide to spotting settlement scams lists more warning signs.
What happens after you file
The administrator reviews each claim for completeness and plausibility and may ask for more information; if a form is incomplete, you get 21 days from the request to fix it. On November 18, 2026 the judge decides whether to approve the settlement and the lawyers' fees, and money moves only after final approval and the end of any appeals. If nobody appeals, the agreement makes the judgment final 35 days later and then gives OTP 30 days to fund valid claims before the administrator pays, so early 2027 is a realistic earliest window (our estimate, not an announced date). Cash your payment promptly: checks are void after 90 days. See how long a settlement check takes.
Owed can keep the dates straight: it finds settlements you may qualify for, explains each one in plain English, opens the official claim form, reminds you before deadlines and tracks your claim to payout, while you submit the claim yourself. Owed Pro is $2 for the first week, then $49 per year — one flat membership. Owed never takes a percentage of any payout. You can check what you qualify for or browse the open settlements directory.
This is general information, not legal advice. Owed is not a law firm or a settlement administrator; the court and the administrator decide who qualifies and what each person gets.
Glossary
- Monetary Settlement Class
- People in the U.S. and its territories whose information OTP's investigation found was impacted. Only this group can claim cash or credit monitoring.
- Injunctive Relief Settlement Class
- People OTP warned about possible exposure whose impact it could not confirm. They benefit from OTP's security commitments but get no money.
- Claim Number and PIN
- The codes on your settlement postcard or email that the online claim form uses to find you.
- Alternative cash payment
- The flat $75 payment you can choose instead of claiming documented losses or lost time.
- Claims-made settlement
- A settlement where benefits go only to people who file a valid, timely claim.
- Final approval hearing
- The court hearing where the judge decides whether to approve the settlement and the lawyers' fees. It is set for November 18, 2026.
FAQ
Yes. It is Dusterhoft v. OneTouchPoint, Inc., Case No. 2025CV002181, in Waukesha County Circuit Court in Wisconsin, and the notice says a court authorized it. The official site is OTPDataIncident.com.
You can take a one-time $75 payment, or claim up to $500 for ordinary losses, up to $5,000 for extraordinary losses and $25 an hour for up to four hours of lost time, capped at $5,000 in total. Two years of credit monitoring is available with either option.
November 16, 2026, online or by mail postmarked by that date. The deadline to opt out or object was October 16, 2026.
Not for the $75 payment or the lost-time claim, which need only a sworn statement or attestation. Ordinary and extraordinary losses need third-party records such as statements or receipts.
Call the administrator at 866-996-3808 or email OTPDataIncident@noticeadministrator.com. It can reissue your number after confirming you are a class member, or you can mail the paper claim form without one.
No date is set. Payments depend on final approval at the November 18, 2026 hearing and the end of any appeals, and checks are void 90 days after they are issued.
- Official settlement website: OTP Data Incident Settlement
- Official FAQ
- Court-authorized notice of proposed class action settlement (PDF)
- Claim form (PDF)
- Settlement agreement (PDF)
- TechTarget HealthITSecurity: health plans affected by the OneTouchPoint breach (2022)
This article is based on public information as of Oct 22, 2026; features, prices and deadlines change. Owed is not a law firm and nothing here is legal, tax or financial advice. Corrections →
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