How to file the Flo App settlement claim form

What the Flo App case is about

The lawsuits against Flo Health center on how the popular period- and fertility-tracking app allegedly shared sensitive user data — cycle dates, pregnancy status, sexual activity — with third parties such as advertising and analytics SDKs during earlier versions of the app. The core allegation, echoing a 2021 FTC settlement with Flo over similar conduct, is that users were told their health data would stay private but that identifiers and event data were passed to companies like Facebook, Google and AppsFlyer without meaningful consent.

Plaintiffs bring claims under state wiretap and privacy statutes (California's CIPA and Illinois' BIPA-adjacent laws come up most often), the federal Wiretap Act, and consumer-protection statutes. Flo denies wrongdoing but, like many privacy defendants, may settle to cap litigation risk. If you see a proposed or final Flo settlement, the notice will spell out the exact class period, covered conduct and payout structure — always read that before you file.

Who qualifies to file

Eligibility comes from the court-approved class definition, not from the app or from Owed. In privacy cases like this, the class is typically anyone in the United States (or a specific state, for state-law claims) who used the Flo app to log health information during a defined class period — often several years long, ending around the date the case was filed. Some subclasses may cover only California or Illinois residents, where damages under state law can be larger.

You usually do not need to prove you were harmed. Simply having used the app during the class period is enough to file a base claim. If you're not sure whether you qualify, check the notice's "Am I a class member?" section or read our guide on how to check if you're part of a class action. When in doubt, file — the administrator will validate and reject ineligible claims, and there's no penalty for a good-faith filing.

Filing with or without a Claim ID

If Flo or its settlement administrator has your email on file, you'll get a notice with a Claim ID (sometimes called Notice ID or Class Member ID) and a PIN. Pasting those into the claim form pre-fills your class-member record and speeds up validation. Not everyone gets a direct notice — plenty of eligible users only hear about the case through news or a friend, and that's fine.

Without a Claim ID, you can still file. The form will ask for identifying information the administrator can cross-check against Flo's records: the email address tied to your account, approximate sign-up date, and sometimes the last four digits of a payment method or your device platform. Provide accurate details; guesses that don't match Flo's records will get your claim flagged.

Step-by-step: filling out the form

The exact wording depends on the administrator (Epiq, Kroll, Angeion, JND and Simpluris handle most privacy settlements), but the flow is nearly identical. Give yourself two focused minutes with your notice email and payment info handy. If you'd rather not do it yourself, Owed's team can file it and dozens of other open claims from a single 9-question quiz.

1. Go to the official settlement URL printed on your notice (or linked from the court docket). Avoid links in unsolicited texts.
2. Click 'File a Claim' or 'Submit Claim Form.'
3. Enter your Claim ID and PIN if you have them; otherwise choose 'I don't have a Claim ID' and enter the email address you used with Flo.
4. Confirm your name, mailing address and that you used the Flo app during the class period.
5. Pick your payment method: ACH/bank transfer is fastest, PayPal/Venmo/Zelle common, paper check slowest.
6. Review, e-sign under penalty of perjury, and submit. Save the confirmation number and screenshot the page.

Payout expectations and timing

Privacy settlements without a proof requirement typically pay a flat pro-rata amount — the net fund (after fees, notice costs and service awards) is divided by the number of approved claimants. In practice, Flo-style app privacy cases have historically produced payouts in the $10–$80 range per person, with occasional higher tiers for residents of states with stronger privacy statutes. Our breakdown of how much no-proof settlements pay has more comparable examples.

Timing runs long. From the day you file, expect roughly 6–18 months before money hits your account: the claims window has to close, the court has to grant final approval, any appeals must resolve, and then the administrator distributes funds. Digital payouts (ACH, PayPal, Venmo) arrive weeks faster than paper checks. If your payment bounces or your address changes, contact the administrator immediately — unclaimed funds often revert to a cy pres charity after a set window.

Avoiding fake Flo settlement emails

Any high-profile settlement attracts scammers. Real class-action notices never ask for your Social Security number in full, a payment to "release" your award, or gift-card verification. Legitimate administrators use dedicated domains (often ending in the case name + settlement + .com) and route email through services like SendGrid or Postmark with verifiable SPF/DKIM.

Before you click, cross-check the settlement URL against the court docket on CourtListener or the case listing on ClassAction.org. If the email pressures you to act in "24 hours," that's a red flag — real deadlines are months out and are published on the settlement site. When you're not sure something is real, use our guide to finding open settlements or browse the vetted list on our settlements directory.

What if there isn't an open Flo settlement yet?

As of publication, whether a nationwide Flo class action is open, pending final approval, or still in motion practice can change month to month — courts move slowly and settlements are often paused by objections or appeals. If you search for a claim form and the official site shows "Coming soon," "Objection period," or nothing at all, the case may still be in litigation. See our primers on what a class action is and how one actually works for the full timeline.

The right move is to preserve your position: keep the email address you used with Flo active, save any old app receipts or screenshots, and sign up for a notification service. Owed monitors administrator sites, court dockets and FTC redress programs, then pings members when a case they qualify for opens for claims — free. This article is general information, not legal advice; consult a class-action attorney for your specific situation.

Glossary

Claim ID

A unique code (sometimes with a PIN) mailed or emailed to class members so the administrator can match a claim to their records.

Class period

The specific date range during which you had to use the product or service to be eligible for the settlement.

Pro-rata

A payout structure where the net settlement fund is split proportionally among approved claimants, so payments shrink if more people file.

Cy pres

Latin for 'as near as possible'; leftover settlement money donated to a related charity when it can't be distributed to class members.

Administrator

The neutral company (Epiq, Kroll, Angeion, JND, Simpluris) hired to run the notice program, process claims and pay class members.

Final approval

The court hearing at which a judge signs off on the settlement, triggering the eventual distribution of funds.

FAQ