How to file the Cash App settlement claim form

Who qualifies to file

The Cash App settlement covers U.S. residents who were Cash App or Cash App Investing account holders during the class period defined by the court, and who allege they were affected by the reported security incidents — including the 2022 unauthorized access to Cash App Investing data and unauthorized-access complaints tied to the platform. If you had an account during that window, you're presumptively part of the class, whether or not you noticed fraudulent activity.

You do not need to prove you personally lost money to file the base cash tier. To file for reimbursement of documented losses or lost time, you'll need records — bank statements, dispute letters, or a signed attestation of hours spent dealing with the incident. If you're unsure whether you're in the class, our guide to checking if you're part of a class action walks through the notice, class-period, and eligibility checks step by step.

Excluded: the judge, court staff, class counsel, and Block/Cash App officers. Anyone who validly opted out during the exclusion window is also out.

The three payout tiers, explained

Class members can typically claim under up to three tiers. The exact figures come from the administrator's site and can change if the fund is oversubscribed, but the reported structure looks like this:

• Cash payment tier — a flat payment for anyone in the class, no receipts needed beyond attestation.
• Out-of-pocket losses — reimbursement for unreimbursed fraudulent transactions, overdraft fees, credit-monitoring costs, and similar documented expenses, up to a per-person cap (widely reported around $2,500).
• Lost time — a per-hour reimbursement (commonly $25/hr) for time spent dealing with the incident, up to a stated hour cap.

You can generally file more than one tier if you qualify. If the total valid claims exceed the fund, per-claim payments are reduced pro rata — a normal feature of class settlements. For a broader look at how much no-proof settlements actually pay, see our roundup.

Filing with a Claim ID and Confirmation Code

If you got an email or postcard from the settlement administrator, filing takes about five minutes. The email subject usually references "Cash App Settlement" and comes from the administrator's domain — not from cash.app itself. Keep it; the Claim ID and Confirmation Code inside are your shortcut through the form.

With the ID in hand, the form pre-populates your name and mailing address, and you just pick your tier(s), enter payment details, and submit. You can log back in later to edit until the deadline. If the notice went to an old inbox, check spam and search for the administrator's name plus "Cash App" — do not click links inside forwarded emails you can't verify.

1. Open the official settlement website listed on your notice (verify the URL matches the one in court filings).
2. Click "File a Claim" and enter your Claim ID and Confirmation Code exactly as shown.
3. Confirm your name and mailing address; update if needed.
4. Select the tiers you're claiming: cash payment, out-of-pocket losses, and/or lost time.
5. Upload proof for the documented tiers (PDF or image).
6. Choose your payment method — direct deposit, prepaid card, PayPal, Venmo, Zelle, or paper check.
7. Review, e-sign the attestation, and submit. Save the confirmation number.

Filing without a Claim ID

No notice? You can still file. On the same settlement site, choose the "file without a Claim ID" (or similarly worded) option. You'll enter the email or phone number attached to your Cash App or Cash App Investing account during the class period and attest, under penalty of perjury, that you were a class member. Administrators use these details to match your submission against Cash App's records.

If your submission can't be matched automatically, the administrator may email you asking for additional verification — a screenshot of your in-app account settings, a bank statement showing Cash App activity, or a signed declaration. Respond promptly; missing the response window can void an otherwise valid claim. For the general mechanics behind this process, see how a class action lawsuit works and our step-by-step on filing a class action claim.

What counts as proof for out-of-pocket losses

The documented-loss tier is where the real money lives if you were actually harmed. Administrators generally accept a mix of the following, provided they fall within the class period and relate to the incident:

• Bank or card statements showing unauthorized Cash App charges you weren't reimbursed for.
• Fraud dispute correspondence with your bank or Cash App support (screenshots of chats count).
• Receipts for credit-monitoring, identity-theft insurance, or credit-freeze fees you paid because of the breach.
• Notary fees, postage, phone-call logs, and other incidental costs you can itemize.
• Overdraft or NSF fees triggered by a fraudulent Cash App transaction.

Redact anything unrelated (account numbers except the last four, unrelated transactions). Bundle everything into one PDF per category to keep the reviewer happy. If a bank refunded you already, don't claim it — administrators cross-check and will deny duplicate recoveries.

Deadlines, payment methods, and timing

Every class settlement has a hard claim-filing deadline set by the court — miss it and you get nothing, no matter how clear your eligibility. The Cash App settlement's exclusion, objection, and claim deadlines are on the administrator's homepage; screenshot them the day you visit. Final approval hearings can be pushed back, which delays payment but not the filing deadline.

Payment methods commonly offered include direct deposit (ACH), prepaid Mastercard, PayPal, Venmo, Zelle, and paper check. Digital methods usually arrive within a few weeks of the effective date; checks can take two to three months. Expect the full timeline from filing to payout to run six to twelve months after final approval, longer if there are appeals. While you wait, browse other open settlements you might also qualify for, or use Owed to see what you're owed in 30 seconds.

Red flags: spotting fake Cash App settlement emails

Whenever a big-name settlement opens, scam emails follow. The Cash App case is no exception. Real notices come from the court-appointed administrator (look them up on the case docket) and never ask for your Cash App password, PIN, full Social Security number, or a "processing fee." Legitimate settlements are free to file.

• Fake: "Pay a $9.99 verification fee to unlock your $750 payout." Class settlements never charge to file.
• Fake: Login pages hosted on lookalike domains (cashapp-settlement-claim[.]co). Type the URL from the court filing directly.
• Fake: Requests for your Cash App sign-in code, PIN, or two-factor code. The administrator never needs these.
• Real: An email or postcard with a Claim ID, Confirmation Code, and a link to the administrator's site listed in the court's preliminary approval order.

If in doubt, cross-check the URL against listings on ClassAction.org or the FTC's refund pages before entering anything. Our guide to finding open class action settlements shows how to verify a notice is legitimate.

After you file: what to expect

You'll get a confirmation number immediately. Save it. The administrator may email you weeks or months later for clarifications — respond within the stated window (usually 30 days) or your claim can be denied. If you moved, update your address through the administrator's portal so a check doesn't go stale.

Nothing arrives right away. Class settlements go through a fairness hearing, a possible appeal window, and then distribution. Six months is fast; a year is normal. Payouts are typically not taxable if they represent a return of your own money (a refund) — but interest, statutory-damages components, and lost-time payments can be taxable income. See IRS Publication 4345 for the general rules and talk to a tax pro for your situation. This isn't legal or tax advice.

Once you've filed one claim, check no-proof settlements and general eligibility rules — most people qualify for several open cases at any given time.

Glossary

Claim ID

The unique identifier printed on your settlement notice; lets the administrator match your form to their records automatically.

Class period

The date range the lawsuit covers. You generally must have been a customer during this window to qualify.

Pro rata reduction

If valid claims exceed the fund, each payment is reduced proportionally so the money divides fairly.

Attestation

A signed statement, made under penalty of perjury, that the facts in your claim are true.

Effective date

The date the settlement becomes final after any appeals; payments start flowing after this.

Administrator

The neutral third-party company the court appoints to run the notice program, process claims, and cut checks.

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