Container Store settlement: $75 per purchase, Massachusetts only

What the Container Store settlement is about

This is an accessibility case. The plaintiffs say touch-screen point-of-sale devices in Massachusetts Container Store locations did not offer a non-visual way to use them, which left blind customers unable to enter loyalty-program information independently. They claim this violated Massachusetts public accommodation, equal rights and consumer protection laws.

The case is Cadigan v. The Container Store, Inc., No. 2084CV02119, in Massachusetts Superior Court, Suffolk County. The company disputes the allegations. The settlement also commits to accessibility changes in stores, according to secondary sources, and it needs court approval.

Because the case turns on disability access, the class is much smaller than a typical retail settlement. That is why the per-purchase figure is relatively high compared with many no-proof settlements, and why the damages fund is a modest share of the headline number. Think of this as a targeted remedy for a specific group of shoppers rather than a broad refund.

Who qualifies for the Container Store settlement

You must meet all four conditions listed on the settlement site:

• You made a purchase at a Container Store in Massachusetts.
• You had a vision-related disability requiring assistive technology at the time.
• You tried to credit the purchase to a loyalty program account, new or existing.
• You encountered a touch-screen device without a non-visual way to enter information.

The class period runs from July 20, 2011 to August 12, 2026. If you live elsewhere or shopped online, this is not your settlement. Other state-limited cases work similarly; see who is eligible for a class action settlement.

How much you could get from the Container Store settlement

The total settlement is $780,000, but only $230,000 of it is the damages fund that pays claims and administration costs. Each qualifying purchase can pay up to $75. If valid claims add up to more than the fund, everyone's payment shrinks proportionally. Secondary sources say up to $495,000 may go to attorneys' fees and expenses, and the rest funds accessible kiosks. Learn more about how lawyer fees work.

How to file a Container Store settlement claim

Use the Submit Claim link on the official site, run by CPT Group. Open Class Actions reports the online form asks for a CPT ID and passcode from your notice, and that claimants should be ready to show proof of legal blindness, such as a certificate of blindness, a Massachusetts Commission for the Blind ID or medical documentation. Two independent aggregators agree that receipts are not required, but the official FAQ does not spell out documents, so read the form's instructions. If you have no notice, call CPT Group at 1-888-716-1143.

1. Confirm you meet all four eligibility conditions.
2. Gather your notice IDs if you have them, and proof of your vision disability.
3. Open tcssettlement.com and choose Submit Claim.
4. List each qualifying Massachusetts purchase and finish the form.
5. Submit by December 20, 2026.

Container Store settlement key dates

The deadline to object has already passed. A final approval hearing was scheduled for October 29, 2026, but the sources we opened did not report the outcome, so check the settlement site for the latest. Payment comes only after approval and any appeals. Our guide to pending settlements explains what that stage means.

Is the Container Store settlement legit?

Yes, it is a court case with a published case number and a named administrator, CPT Group. Check that any email or text points to tcssettlement.com, and never pay to file. See how to spot settlement scams.

Owed helps you find settlements you may qualify for, explains them in plain English, opens the official claim form, reminds you before deadlines and tracks your claim to payout. You file yourself, and filing directly with the administrator is free. Owed Pro is $2 for the first week, then $49 per year — one flat membership. Owed never takes a percentage of any payout. This is not legal advice; the court and administrator decide eligibility and amounts.

If you are not sure you qualify, contact the administrator and ask. Do not file a claim for purchases you cannot honestly describe, because administrators can reject claims they cannot support.

Glossary

Pro rata

A proportional reduction applied to every payment when claims exceed the fund.

Damages fund

The part of the settlement set aside to pay valid claims and administration costs.

Point-of-sale device

The checkout terminal where customers pay or enter loyalty information.

Class period

The date range during which a purchase counts. Here, July 20, 2011 to August 12, 2026.

Final approval hearing

The court date when a judge decides whether to approve the settlement.

FAQ